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Organization

Who works here, what each position can do, and how the company is laid out. Access works in three steps: your plan, then the person (their position sets their own side; an Admin's side is set on the person, under Access), then the company-wide switch in Account → Module Visibility.

Who uses itAdminCompany AdminPlanAll plans

On the admin side

10 featuresDashboard and the Admin pane

Workers

Add a worker and send their login. Their page has Overview, Compliance, Details, Access, Team and History, with five numbers in the header.

Where: Organization → Workers

Who can: Admin

Active / Inactive

The one place a worker's status changes. Inactive takes them off the roster and every live list, and keeps their history.

Where: Worker → header → Active

Who can: Admin

Sensitive fields and private notes

SIN, pay, medical and home address, and private HR notes, each behind its own right.

Where: Worker → Details

Who can: View Sensitive Fields / View Private Notes rights

Positions and the Permissions table

One row per module with the Personal side (Shown or Hidden); the Admin column reads Set on each Admin's profile. Then Overview cards and extra rights. One Save.

Where: Organization → Positions → Permissions

Who can: Admin

Admins

Everyone with Admin or Company Admin, with their position and tier badge; each opens their worker record. An Admin's access is set on that person's own Access tab, and only a Company Admin can change it; there is no separate Admin tier screen.

Where: Organization → Admins

Who can: Company Admin

An Admin's access, on the person

On the worker's Access tab, press Make Admin, then set each module Off, View, Edit or Delete (each level includes the ones before it) and any extra rights. Every module starts Off, and an Admin needs at least one on. Copy access from another Admin to start quickly.

Where: Worker → Access

Who can: Company Admin

View as

Open a worker's account exactly as they see it, for troubleshooting, with a permanent record of who and when.

Where: Worker → Access

Who can: Company Admin, or granted Admin

Levels and the Org Chart

Name and order your levels, give each position one, and the chart lays everyone out in those bands, grouped under their supervisor. Download PDF.

Where: Organization → Org Chart

Who can: Pro

Subcontractors

The contractor list: contacts, WCB clearance and insurance documents, and the workers on each crew (Pro). Prequalification, risk evaluation, yearly review and contractor logins are Enterprise.

Where: Organization → Subcontractors

Who can: Admin (Pro; prequalification Enterprise)

Reporting lines

Set once on the person: their supervisor. A worker can't report to themselves or loop back up the chain.

Where: Worker → Details → Supervisor

Who can: Admin

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