Admin & Org Structure
Getting a worker signed in
On the worker's page, Access tab, the Worker password card has three choices. Pick one, then press the button under them. Nothing is sent until you do.
- Send login email: a one-time link to sign in. When they open it, FieldTec asks them to choose their own password before anything else. For someone new, or anyone who can't get in.
- Create temporary password: FieldTec makes a password and shows it to you once. Tell them yourself; they choose their own the first time they sign in. For someone standing beside you. For someone who already has a login, only a Company Admin can do this.
- Send password reset email: a link to choose a new password themselves. For someone who has a login and forgot their password.
The links work once and expire after an hour; send another if they miss it. The emails come from FieldTec, in the worker's language. Adding a worker offers the same first two choices, plus Don't create a login yet.
A login takes its permissions from a position, so give the worker one first (Role & status). FieldTec won't send a login email or make a temporary password for a worker with no position, unless one of your positions is set as the default for invites.
If a worker taps the link twice, the second tap finishes signing them in on that same phone. If it opens somewhere they aren't signed in, they're told the link has been used and what to do next: sign in with the password they chose, or ask you for a new link.