Yours, then Waiting for approval
Late things first, then Next. Each row opens the exact place you deal with it and drops off once done.
Where: To do icon, top right
Who can: Everyone
To do & Updates
The red number on the checklist icon, top right, is how many things are waiting on you. Updates is the quiet second list of everything the app has told you.
Who uses itWorkerSupervisorAdmin
Step by step
5 featuresUpdates
Messages you've been sent, newest first, with a dot on unread ones. No number: nothing in there is owed.
Where: To do → Updates
Who can: Everyone
App icon number
With FieldTec on your home screen, the same number shows on the app icon.
Where: Home screen
Who can: Everyone
Supervisors
Your crew's expired tickets and overdue tasks show on the Direct Reports card beside each person, not in your own To do.
Where: Overview → Direct Reports
Who can: Supervisors
4 AM summary
Reminders you haven't opened by morning arrive in one summary email at 4 AM company time.
Where: Email
Who can: Everyone
Related articles
- To do, Updates and My Action ItemsOne number for what's waiting on you — on the To do icon and your Overview — approvals on the admin side, and a separate, quiet list of everything the app has told you.
- Action items: raising, working and closing themWhere action items come from, how to raise one by hand, how the owner closes it with an update, and how an admin signs it off, reopens or reminds.