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Signing in

There are several ways in, and they all land on the same login. Company Admins must also use two-step login, because a stolen password on its own must not be enough to see every record.

Who uses itWorkerSupervisorAdmin

Step by step

6 features

Microsoft or Google

Tap Continue with Microsoft or Continue with Google once your company has it switched on. It must be the same email you were invited with; it never creates a new login on its own.

Where: Login page

Who can: Everyone, once switched on

Two-step login

A 6-digit code from an authenticator app as well as your password. Required for Company Admins, optional for everyone else. You get 10 backup codes and can add a backup email.

Where: Edit Profile → Two-step login settings

Who can: Required: Company Admin

New or lost phone

Move to a new phone from Two-step login settings. Lost it? Use a backup code, a code sent to your backup email, or ask another Company Admin to press Reset two-step login.

Where: Code screen, or Workers → person

Who can: Everyone with two-step on

Getting a worker in

On a worker's Access tab: Send login email, Create temporary password (shown once, for someone beside you), or Send password reset email.

Where: Organization → Workers → worker → Access

Who can: Admin

Signed out after inactivity

Workers: 12 hours idle or 14 days. Admins and Company Admins: 6 hours idle or 24 hours. Only this device is signed out.

Where: Login page says why

Who can: Everyone

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