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Assets & Work Orders

Work orders: opening one, logging the repair, signing it off

Who can use it

  • Mechanics see the work orders assigned to them under My Work Orders.
  • Work Orders → View reads every work order; Work Orders → Edit opens and assigns them.
  • Signing off needs the Sign off work orders right, and a completed work order. The mechanic who did the repair can't sign off their own work — someone else checks it.

Open a work order

  1. From a flagged check: Inspections → Equipment Inspections → Defects, select one or more, then Create work order from selected (or attach them to one already open).
  2. By hand: Work Orders → New work order. Title, asset, priority, target date, planned or unplanned, and a description of the problem.
  3. Additional issues found: one per line, for problems no inspection raised. Each line becomes its own item on the work order.
  4. Create work order.
  5. Assign & prioritize: an internal mechanic, or an external shop (the vendor is remembered for next time; the status becomes Sent to Shop).

The mechanic logs the repair

  1. My Work Orders → open the work order.
  2. Log progress: set the status (Open, Assigned, In Progress, Pending Parts or Completed), labour hours and parts used.
  3. Waiting on parts? Choose Pending Parts and say what's needed. Done? Choose Completed and write completion notes.
  4. Save progress. Add photos or videos of the work.

Close it

  • The admin page holds the parts list, estimated, actual and parts costs, and for an outside shop Log shop return (what was done, the invoice cost and the invoice).
  • Sign off once the repair is checked. Every Defect on it is resolved, and the original inspection gets a Resolved by tag. Signing off never puts the asset back in service by itself.
  • Download PDF or Word for the record.