Data & Reports
Stats: responding to a rising trend
- Stats → Overview → Rising now: admins get a Respond button on each rising trend.
- It shows the reports behind the trend, then suggested responses from your company's library. The first two are ticked; pick an owner and a due date and press Assign selected. Each becomes an action item whose source is the trend.
- Did earlier responses work? lists every earlier response to the same trend with the count before and after. It's a count, not proof: season, the work going on and how many people were reporting all play a part.
- Edit the library in Stats › Setup › Responses: what each response is, which kind of trend it's suggested for, who usually does it and how many days it takes. One Save all.