Notifications for admins: who gets told, reminders and the sent log

Who can use it

Admins and Company Admins: Admin side → Notifications.

Who gets told

One row per event — a PIN filed, an incident classified or reclassified, a Flash, a flagged equipment check, a required ticket expiring, a wind warning, a worker behind on observations, a meeting coming up, modified duty starting or ending — with who is told and a link to the one screen that changes it.

PINs, weather warnings and modified duty all use the same card: switches for the people the event already implies (the location's manager, the crew's supervisors, every admin), named people, positions where offered, and one Save. If a card reaches no one who is active, the backups set up for that notice on the Backups tab are told.

Inactive workers are skipped everywhere: they get no notification, email or phone alert, and no reminder about their tickets, training or overdue items goes to anyone. A schedule or a typed email address that only belongs to an inactive worker skips them too. Sending a login email, a password reset or an action item reminder to someone inactive is refused and says why; set them Active first, or reassign their work.

Work that would wait on someone inactive goes to the backups your company sets up on the Backups tab, never to anyone because of their admin level: an investigation's Flash, Preliminary and Final deadline alerts when its lead investigator is inactive or not set, a PIN, weather warning or modified duty notice whose list reaches nobody active, a policy's sign-off reminder or a declined policy when its manager is inactive, a declined document when whoever added it is inactive, an investigation sign-off when everyone on that stage is inactive, and an oil change reminder with no active fleet manager. For each notice pick positions and/or people for the whole company, and narrow any of them to a location (it covers the places under it) or, for an oil change, an asset; the narrowest match that reaches someone active is told, each person once, and inactive people never. With no backup set up nothing is sent: the page warns which notices have none, the To do list of whoever can edit Notifications says Set up backups, and anything that went unsent is listed at the foot of the Backups tab. A flagged equipment check is not one of these: it goes to the unit's Fleet Manager and whoever the check names. The notice says why it came to you. The Monday and Thursday compliance email leaves overdue items assigned to inactive people out of its Admin list altogether.

Reminders & schedules

Every meeting reminder, observation reminder and scheduled report in the company, with its next send. Pause stops one; Resume starts it again.

Sent log

The last 30 days: when, to whom and what. Every notice lands in the person's Updates; the Email column says Emailed, Sending, Failed, In app only, or In the 4 AM summary for a reminder waiting for the next morning.

Each module's own settings carry a small Notifications for this link back to its row here. How each person is told — email, phone, in app — is their own choice, in Edit Profile → Notifications. See "To do, Updates and My Action Items".