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Claims

Each claim with its linked incident, documents, timeline of notes and a time-stamped report. Grantable like any module since 15 October 2026; sensitive detail needs its own right.

Who uses itAdminPlanPro and up

On the admin side

6 featuresDashboard and the Admin pane

Claims register

Every claim, with filters and export.

Where: Dashboard → Claims

Who can: Claims: View

New claim

Open a claim and link it to its incident.

Where: Claims → New

Who can: Claims: Edit

Documents

Upload claim documents; each photo has In report: Yes or No.

Where: Claim → Documents

Who can: View Sensitive Claim Detail

Timeline notes

Add notes; edit your own (it says edited, with the date). Deleting one needs Delete on Claims and is logged.

Where: Claim → Timeline

Who can: Claims: Edit

Report

Download report (PDF) or as Word: details, linked incident, documents, timeline and photos, stamped with who made it and when.

Where: Claim → Report

Who can: View Sensitive Claim Detail

Lifecycle

Move a claim through its stages and close it. Deleting needs Delete on Claims.

Where: Claim → actions

Who can: Claims: Edit

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