Incidents: investigation deadlines

• Flash out (default 4 hours): met when the Flash is sent.
• Preliminary investigation (default 48 hours): met when you press Mark preliminary complete on the incident. It needs a description of what happened and at least one corrective action. Sending the investigation for review also counts, so a simple incident can be done in one go.
• Final investigation (default 7 days): met when it is sent for review.
• Each incident shows them on its stage route at the top of the record: each deadline sits on the stage that meets it (the Flash on Flash sent, the preliminary and the final on Investigation), yellow while open, orange when due soon, red once overdue. The sentence under the route says what is owed next. Select a stage to see who did it and when, or when it is due. The Incidents register has a Deadlines column and a Deadline filter, and the lead investigator sees the next one in To do and gets an alert before each is due and again if it is missed.
• An admin with Incidents edit can change the hours and days under Incidents, Settings, Deadlines. Your regulator's own form (for example an employer incident investigation report) may set its own limits; set yours inside them.

The lead investigator

Only the Company Admin and Admins with Incidents access (View, Edit or Delete) can be picked as lead investigator; nobody else is in the list. The lead sees the injury details on the incident they lead, but not its claim unless they also have Claims. Whoever is named works that investigation: it appears under Report an Incident → Investigations, and Open investigation lets them save the details, add people, root causes and corrective actions, remove photos and mark the preliminary complete. Building the sign-off order and pressing Send for review is for someone with Incidents edit or an admin, and so is handing the investigation to a different lead.