Reviewing a PIN and sending a Flash

A field PIN is unverified. Review and correct it before anything about it leaves the company. The Flash is the first notice that goes out: the reviewed PIN as a PDF marked preliminary.

Who can do it

Anyone with Incidents → Edit, and Company Admins.

Review the PIN

1. Admin side → Incidents → Submitted incidents, and open the incident. The stage route at the top shows where it is: PIN filed, PIN reviewed, Flash sent, then the investigation, review and close. Select a done stage to see who did it and when. If your company has switched the Flash off, the PIN reviewed and Flash sent stages are not there. If the investigation goes for review before the Flash, the route moves on to the review: the stages passed by show as skipped, and a Flash still owed keeps its countdown.
2. Read the PIN. Correct anything on Details, Location, People or Assets.
3. Press Mark PIN reviewed. Your name and the date are recorded.

Send the Flash

1. Press Send Flash on the Flash panel.
2. Check the subject, and add a message if you want one.
3. The recipients come pre-filled from the default Flash list. Change them for this Flash: people by name, everyone in a position, and client or other email addresses (one per line or separated by commas; each person gets their own copy). An address that belongs only to an inactive worker is left out and not sent; the message after sending lists it.
4. Tick the photos to include in the Flash PDF.
5. Send it. If an address couldn't be reached, the panel lists it as not delivered.

• What was sent is kept on the incident exactly as sent, under Flash history.
• News later? Send another Flash. Each one is kept.
• Sending the Flash meets the Flash deadline (4 hours by default). See "Incidents: investigation deadlines".
• People in the company who get the Flash but have no Incidents access are linked to the Flash PDF itself. They can read that Flash, not the investigation.

Set the default Flash list

1. Incidents → Setup → PIN Notifications.
2. Under Default Flash list, add the people, the positions (everyone in them), and the client and head-office email addresses that should normally get a Flash.
3. Press Save Flash list. It pre-fills every Flash and can still be changed before one is sent.